How to Cancel Moongrade: A Step-by-Step Guide
By:Author:Moongrade Editorial
Updated on:October 21, 2026
You can cancel Moongrade in a couple of minutes on the Manage Subscription page, using your email and a 4-digit code. You can also email [email protected] and ask the team to cancel it for you.
Deleting the app or your account does not cancel the subscription, so use one of these two routes.
Here is how each one works, and what to check before you go.
What You Would Be Leaving Behind
Cancelling ends your access to the tools built around your chart: the birth chart analysis, unlimited compatibility reports, daily to yearly horoscopes, tarot readings, affirmations and the events calendar.
If you still use some of those, it is worth asking what is actually not working before you cancel. Sometimes the fix is using a different part of the app.
Would a Change Fix It Instead?
A few common reasons people leave have simpler fixes.
The Readings Feel Too General
Check that your birth time and place are correct. The more precise your details, the more of your chart the app can read.
You Only Use One Feature
Many people open Moongrade only for the daily horoscope. The compatibility reports and the events calendar are the parts that tend to make it feel specific.
You Were Charged Twice
That is a billing issue, not a reason to cancel. Email support with your payment confirmation emails and the team will sort it out.
Before You Cancel
Two quick checks save trouble later.
Check These First
- Which email you signed up with. The Manage Subscription page and support both use it to find your plan.
- Whether you also want your data removed. Cancelling and deleting your account are separate steps, and deletion cannot be undone.
How to Cancel Moongrade
Pick whichever route suits you.
Cancel on the Manage Subscription Page
- Open the Manage Subscription page.
- Enter the email address you used to register with Moongrade.
- Enter the 4-digit security code sent to that email. Check your spam folder if it does not arrive.
- View your plan and cancel it with one click.
Cancel by Email
- Write to [email protected] from the email you subscribed with.
- Make a clear request, for example "Cancel my Moongrade subscription".
- Add anything that helps identify your account, such as a payment receipt or purchase confirmation.
How to Confirm It Worked
Look for a cancellation confirmation in your inbox. Keep it until the end of your current billing period, in case you need to show it later.
Need Help With Cancellation?
If the security code never arrives or you cannot remember which email you used, contact [email protected] with any details that help identify your account.
Include These Details
Your name, any email addresses you might have used, and a payment receipt or the last digits of the card that was charged.
Refund requests are handled separately and considered case by case. Our guide on how to contact Moongrade support explains what to include.
The Final Take
The quickest route is the Manage Subscription page: email, 4-digit code, one click. If anything gets in the way, an email to support does the same job.
If you decide to come back, you can take the quiz again and start a new plan at any time.
Come Back Any Time
Your Chart Will Be Waiting
FAQ
Go to the Manage Subscription page, enter your email and the 4-digit code sent to it, and cancel. You can also email [email protected] and ask to cancel.
No. Deleting the app or your account does not cancel an active subscription, so cancel first.
Refunds are considered case by case. If something was faulty or not delivered, contact support within 14 days of purchase with details and screenshots.
Email [email protected] with your cancellation confirmation and the payment receipt, from your sign-up address.
Yes. Take the quiz again and start a new plan whenever you like.
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